Terms of Service

1. Acceptance of Terms

By accessing or using Stumbnail, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Stumbnail is an AI-powered YouTube thumbnail generator. We provide users with the ability to create high-quality, engaging thumbnails for their YouTube videos using artificial intelligence technology.

Our service operates on a credit-based system where users purchase credits to generate thumbnails using various AI models.

3. User Accounts

To use certain features of Stumbnail, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Your responsibilities include:

  • Providing accurate and complete registration information
  • Maintaining the security of your password and account
  • Notifying us immediately of any unauthorized use of your account
  • Being responsible for all activities under your account

4. User Content and Ownership

Your Content

You retain full ownership of any content you submit to Stumbnail, including prompts, images, and other materials.

License to Stumbnail

By using our service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content for the purpose of providing and improving our service.

Generated Thumbnails

You own the thumbnails generated by our AI service. You are free to use, modify, and distribute them for any lawful purpose.

5. Payment and Refunds

Credit Purchases

Credits are purchased through our platform and are immediately available for use upon successful payment.

Refund Policy

  • `No refunds on credits` once purchased, as they are immediately available for use
  • `Subscription refunds`: Pro-rated refunds available within 14 days if minimal or no credits were used
  • `Technical issues`: Refunds or credit compensation provided if service fails to deliver due to technical problems on our end
  • `Fraudulent charges`: Full refund for unauthorized transactions

Pricing Changes

We reserve the right to modify our pricing at any time. Changes will not affect credits already purchased.

6. AI-Generated Content

Content Limitations

AI-generated thumbnails may have limitations, imperfections, or unexpected results. We do not guarantee that every generated thumbnail will meet your expectations.

User Responsibility

You are responsible for reviewing and verifying all AI-generated content before use. Stumbnail is not liable for how you choose to use the generated thumbnails.

Content Accuracy

We do not guarantee the accuracy, quality, or appropriateness of AI-generated content for any specific purpose.

7. Prohibited Uses

You agree not to use Stumbnail for any unlawful or prohibited purpose, including but not limited to:

  • Creating thumbnails that infringe on copyrights, trademarks, or other intellectual property rights
  • Generating content that is obscene, defamatory, hateful, or otherwise offensive
  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Using the service to create misleading, deceptive, or fraudulent content
  • Reverse engineering or attempting to extract the underlying AI models
  • Reselling or redistributing our service without authorization

8. Service Availability and Usage Limits

Uptime

While we strive for high availability, we do not guarantee 100% uptime. The service may be unavailable due to maintenance, updates, or technical issues.

Usage Limits

  • Credit usage is subject to your account balance
  • Rate limits may apply to prevent abuse
  • We reserve the right to implement fair use policies

Service Modifications

We may modify, suspend, or discontinue any aspect of the service at any time with or without notice.

9. Data Retention and Deletion

Retention Period

Thumbnails and related data are retained for up to 365 days. After this period, data may be permanently deleted as part of our storage optimization process.

Account Deletion

If you delete your account or request deletion, all associated thumbnails and personal data will be permanently removed from our systems without undue delay.

Data Loss

We are not responsible for any loss of data resulting from automatic deletion policies or account termination.

10. Intellectual Property

Service Ownership

The Stumbnail service, including its software, design, and branding, is the property of Stumbnail and is protected by copyright and other intellectual property laws.

User-Generated Content

You retain ownership of your generated thumbnails and may use them freely for any lawful purpose.

11. Limitation of Liability

Stumbnail is provided "as is" without any warranties, express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.

This includes but is not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or errors
  • Quality or accuracy of AI-generated content
  • Third-party actions or content

12. Privacy and Data Protection

Your use of Stumbnail is also governed by our Privacy Policy. We collect and process personal data in accordance with applicable privacy laws.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any significant changes via email or through our website.

Continued use of the service after changes constitutes acceptance of the modified terms.

14. Termination

By Stumbnail

We reserve the right to terminate or suspend your account and access to Stumbnail at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

By You

You may terminate your account at any time through your account settings. Unused credits are non-refundable upon termination.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be resolved in the courts of Delaware.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Primary Support: Support@stumbnail.com

Faster Response: Stumbnail@gmail.com

Last Updated: October 2025